United Breaks Guitars


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You saw the video now GET THE BOOK: http://www.UnitedBreaksGuitars... Looking for a unique speaker for your next event: http://www.UnitedBreaksGuitars... for case studies and highlights of Dave's speaking tour. Have your own Customer Service Gripe? Visit Dave's new complaint resolution site at http://www.gripevine.com to plant your Gripe & get results. There is now a video response: http://www.youtube.com/watch?v... Full Story: http://www.davecarrollmusic.co... - In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at http://twitter.com/DaveCarroll... . Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc...

Canal: Music
Subido: 07/07/09 a las 1:10 am
Autor: sonsofmaxwell

Duración: 04:37
Valoración: 4.920618
Vistas: 13881434

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Ultimos comentarios:
godzuka (el 19/04/14 a las 4:44 pm)
In Canada we have "Air Canada", they sound just like United...they just don't give a shit!!
GaolisVideoLog (el 31/03/14 a las 6:18 pm)
I flew with Lufthansa from Manila to Düsseldorf. My guitar survived, no problem. The flight crew even accepted my instrument personally, and gave it back to me when we landed. It wasn't handled by the luggage crew on the ground.
Scott Loveless (el 22/12/13 a las 2:48 pm)
Doing some preliminary planning for a possible bicycle vacay this coming summer. It will involve a flight with a plane change. United Airlines is, by a long shot, the least expensive way to get there and back. Unfortunately, they want an extra $100 for the bike. Each way! Bikeflights.com, which I have successfully used before to ship a bike, would charge me about $90 round trip. Also, there's this: United Breaks Guitars
cravinbob (el 16/02/14 a las 8:12 pm)
My two cents (worth about a half cent with the economy and inflation). Taylor guitars have a status like I have never seen but all of us pickers have a love affair with our axes regardless of the maker. I have been learning build and repair for a decade. Taylor guitars are delicate with very thin topwood, they do break easily. A single slab neck of mahogany is weak especially with a truss rod cavity routed through it. The strings are exerting 250 lbs of pressure from bridge to nut, the truss rod fighting it all the way so thin wood is of no help. Mahogany is not that hard and even maple is considered a soft wood. Opposing grain two slab wood is much stronger. (Where one slab is re-sawn and the two slabs are switched and then glued together.) If you must travel with your favorite guitar then invest in an Anvil case or something similar. Insure it or check with your homeowners or renters insurance company to see what they cover. I don't know all the details here and it does not matter. The guitar is your baby, guard it with your life! The sick feeling of seeing your instrument busted.... the horror... the horror...
Michael Bird (el 21/02/14 a las 7:25 am)
How to Turn Social Media Critics to Converts - Totally would have gone the other way had the experience been pleasant. http://digimind.com/blog/best-practices/improving-socialmedia-roi/ #socialmediamarketing #socialmedia #digitalmarketing #customersatisfaction #onlinemarketing #brandmanagement #reputationmanagement 
AnEntropyFan (el 23/01/14 a las 10:26 pm)

AKShamu28 (el 19/01/14 a las 7:59 am)
United might have not actually broken the guitar. When you go onto a plane you have to loosen the guitar strings or the change in pressure could snap the neck of the guitar and break it.
duubamg1 (el 06/01/14 a las 7:13 pm)
Chupa United! kkk
orlendatube (el 01/11/13 a las 2:59 pm)
or gone by train! Amtraks luggage handling is much different! plus if you get a sleeper car you can keep it with you!
Max Power (el 02/11/13 a las 1:06 am)
Had thousands of dollars of equipment destroyed by airlines after years of travelling as an international athlete, despite properly packaging and labelling them. Best ever, was showing up in Miami for the ING Marathon and discovering the gate agent allowed some stranger to walk away with my wheelchair. A $5,000 custom day chair. I couldn't even take a piss without it. Literally. It took the Miami-Dade police to guard the doors and find someone leaving with it. Landed 6pm got to sleep 1am.

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