United Breaks Guitars


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You saw the video now GET THE BOOK: http://www.UnitedBreaksGuitars... Looking for a unique speaker for your next event: http://www.UnitedBreaksGuitars... for case studies and highlights of Dave's speaking tour. Have your own Customer Service Gripe? Visit Dave's new complaint resolution site at http://www.gripevine.com to plant your Gripe & get results. There is now a video response: http://www.youtube.com/watch?v... Full Story: http://www.davecarrollmusic.co... - In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at http://twitter.com/DaveCarroll... . Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc...

Canal: Music
Subido: 07/07/09 a las 3:10 am
Autor: sonsofmaxwell

Duración: 04:37
Valoración: 4.9193306
Vistas: 14291009

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Ultimos comentarios:
Johan Braun (el 21/10/14 a las 1:02 am)
United Airlines Lost my Bag Last month and they cant find it, and well reading about this video i found that "Rob Bradford, United's managing director of customer solutions, telephoned Carroll to apologize for the foul-up and to ask if the carrier could use the video internally for training.[6] United mentioned it hoped to learn from the incident, and to change its customer service policy accordingly" but it looks like United Airlines dose not learn from the mistakes
Richard F. J. (el 21/07/14 a las 9:42 am)
When I watched this catchy video I couldn't stop to think of +Kent Oldhøj and to stay on his *good side.* Have a monday with smiles :D
Bronte Road (el 14/10/14 a las 6:48 pm)
United needs to own up and fix it. Great video.
Landrew0 (el 17/10/14 a las 1:54 pm)
"Fly United, If you want to get somewhere in the worst way."
BJ An (el 16/10/14 a las 6:56 am)
This is a good marketing strategy.
IamTranslation (el 29/04/14 a las 4:51 pm)
I wish today's country music sounded this good. Today's music is all pop and rap, and I hate rap. I can't even listen to the radio anymore.
FRA Aviation (el 23/06/14 a las 7:36 pm)
To be fair, it was the employees of the ground service provider that United employed so... But however, UAL should definitely "fix it"!
706michaelwilliam (el 22/09/14 a las 1:23 am)
that's why I give my bass a thick layer of bubble wrap before flying
dato giladze (el 21/09/14 a las 7:35 am)
Everything for 1200$

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