Manni Marquez (el 12/11/14 a las 6:05 am)
Ok United was wrong in the treatment of the guitar and the situation but
these guys are wrong in the racist portrayal of Mexicans in their video.
What is the point of having white guys in sombreros and fake mustaches? How
does that help the cause?
David Ridout (el 25/10/14 a las 5:07 pm)
I just saw an article suggesting that the resulting poor publicity from
these videos caused a $180,000,000 drop in share prices. They probably
should have just bought the dude a new guitar.
Walt Frasier (el 24/10/14 a las 6:55 pm)
THIS IS AWESOME!!!! Finally a constructive answer to horrible "Customer
Service" NEXT STOP SPRINT...
rodney mellott (el 28/10/14 a las 1:38 am)
What a nice guy to put a video that doesn't step on blacks but makes fools
out of Mexicans. Dave Carrol wears panties because if he would have made
the video with blacks, that's is all I see at Chicago airports, the
backlash would have made him... I must stop, white male pu$#y makes me sick
Johan Braun (el 21/10/14 a las 1:02 am)
United Airlines Lost my Bag Last month and they cant find it, and well
reading about this video i found that "Rob Bradford, United's managing
director of customer solutions, telephoned Carroll to apologize for the
foul-up and to ask if the carrier could use the video internally for
training. United mentioned it hoped to learn from the incident, and to
change its customer service policy accordingly"
but it looks like United Airlines dose not learn from the mistakes
Rasta novascotiarasta (el 05/11/14 a las 4:59 pm)
#VideoForLunch ♫ United Breaks Guitars ♫ with Dave Carroll and Sons of
Maxwell from Halifax area
#SocialMedia can make or break you or your company.
Once, word of mouth took longer to get around. With Social Media, in the
blink of an eye, I can share with half a million people.
I've never flown on *United Airlines* but I did follow these stories and
the lack of response by them, and if I had any other choice, I would take
it.. Simply because I know the back-story. And there is so many more now,
in the area of GripeVine (For your complaints) and a book by Dave Carroll
United Breaks Guitars #Music #Video
jimbo jones (el 21/07/14 a las 2:48 am)
i feel like i would probably go apeshit if my guitar ever got broken by the
airlines and they wouldnt do anything about it, i may even throw a trash
can through a window
אלי כהן (el 29/10/14 a las 12:00 pm)
Great song!! great message! United... be aware of celebrities... and stop
Stefan Reinmuth (el 12/10/14 a las 8:21 pm)
And this ladies and gents, is how you get a company to lose $180M
Richard F. J. (el 21/07/14 a las 9:42 am)
When I watched this catchy video I couldn't stop to think of +Kent Oldhøj and
to stay on his *good side.*
Have a monday with smiles :D