United Breaks Guitars


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You saw the video, now GET THE BOOK: http://www.UnitedBreaksGuitars... Looking for a unique speaker for your next event: http://www.UnitedBreaksGuitars... for case studies and highlights of Dave's speaking tour. There is now a video response: http://www.youtube.com/watch?v... Full Story: http://www.davecarrollmusic.co... - In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn't deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United Breaks Guitars is the first of those songs. United Breaks Guitars Song 2: https://www.youtube.com/wat h?v=h-UoERHaSQg United Breaks Guitars Song 3: United We Stand on the Right Side of Right https://www.youtube.com/ atch?v=P45E0uGVyeg Follow me on: Twitter: http://twitter.com/DaveCarroll... . Facebook: https://www.facebook.com/DaveC rrollMusic LinkedIn: https://www.linkedin.com/in/da ecarrollmusic Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc...

Canal: Music
Subido: 07/07/09 a las 3:10 am
Autor: sonsofmaxwell

Duración: 04:37
Valoración: 4.918816
Vistas: 14429570

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Ultimos comentarios:
Walt Frasier (el 24/10/14 a las 6:55 pm)
THIS IS AWESOME!!!! Finally a constructive answer to horrible "Customer Service" NEXT STOP SPRINT...
Thex Dar (el 22/10/14 a las 2:16 pm)
*Looking Back* Looking back thru my list of favorites I ran into this one *United Breaks Guitars* I am not a big fan of Country but the story was what got me... This gentleman, Dave Carroll has a great sense of humor, the video is very cute and danged if he didn't come up with two more to follow up on it... Here are the links just in case you want to keep on laughing... Also the first link is a short interview after the first video and Mr. Carroll is trying to take a little heat off of Mr. Irlweg but you see how that went as the videos continue... (^_^) Have a great day and keep smiling... United Breaks Guitars Song 2 United Breaks Guitars Song 3 - "United We Stand" on the Right Side of Right *____________________________________* It wasn't about money just about doing the right thing... See if United does the thing... 
James Walker (el 14/12/14 a las 5:46 pm)
im flying with united to america tuesday with my guitar in a gig bag will it be allowed on board? Because they aint putting it in the cargo hold with all the suitcases...
jimbo jones (el 21/07/14 a las 2:48 am)
i feel like i would probably go apeshit if my guitar ever got broken by the airlines and they wouldnt do anything about it, i may even throw a trash can through a window
Rasta novascotiarasta (el 05/11/14 a las 4:59 pm)
#VideoForLunch ♫ United Breaks Guitars ♫ with Dave Carroll and Sons of Maxwell from Halifax area #SocialMedia can make or break you or your company. Once, word of mouth took longer to get around. With Social Media, in the blink of an eye, I can share with half a million people. I've never flown on *United Airlines* but I did follow these stories and the lack of response by them, and if I had any other choice, I would take it.. Simply because I know the back-story. And there is so many more now, in the area of GripeVine (For your complaints) and a book by Dave Carroll now. United Breaks Guitars #Music #Video
Johan Braun (el 21/10/14 a las 1:02 am)
United Airlines Lost my Bag Last month and they cant find it, and well reading about this video i found that "Rob Bradford, United's managing director of customer solutions, telephoned Carroll to apologize for the foul-up and to ask if the carrier could use the video internally for training.[6] United mentioned it hoped to learn from the incident, and to change its customer service policy accordingly" but it looks like United Airlines dose not learn from the mistakes
אלי כהן (el 29/10/14 a las 12:00 pm)
Great song!! great message! United... be aware of celebrities... and stop breaking guitars...
David Ridout (el 25/10/14 a las 5:07 pm)
I just saw an article suggesting that the resulting poor publicity from these videos caused a $180,000,000 drop in share prices. They probably should have just bought the dude a new guitar. 
Gabby Montano (el 16/12/14 a las 10:55 pm)
really good song haha airlines !

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